Your feedback is invaluable in helping us identify areas for improvement and ensure that we are providing the best possible experience. By completing the form, you allow us to address any issues promptly and work towards a resolution. We take all complaints seriously and appreciate your effort in helping us enhance our services. Thank you for helping us serve you better!
Complaints Management
For more information about our complaints policy, please refer to our External Complaints Management Policy. Kindly note that the ECM Policy is currently under review.
To help us address your complaint effectively, please provide as much detail as possible.
Privacy Statement:
Your personal details will be safeguarded and used or shared only in compliance with the Information Privacy Act 2009 and other relevant laws. The OCMOKK may be required to share the information provided on this form with other Queensland agencies or state, federal, and local government bodies. Your personal information will not be shared with any third party without your consent, unless permitted or mandated by law.